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Privacy Policy

At L'Étincelle de Juliette, we prioritize the privacy of your personal data. We are committed to protecting your privacy and processing your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable data protection laws. This privacy policy explains how we collect, use, share, and protect your personal information.

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1. Collection of Personal Data

 

We collect certain personal information when you interact with our website www.letincelledejuliette.com, particularly when you:

  • Fill out a contact or registration form;

  • Book an online hypnotherapy or yoga session;

  • Subscribe to our newsletter;

  • Access our free or paid resources.

 

The personal data collected may include:

  • Name and surname;

  • Email address;

  • Phone number;

  • Payment information (when purchasing a service);

  • Any other data you choose to share with us.

 

2. Use of Personal Data

 

We use your personal information for the following purposes:

  • To provide you with the services you have requested (hypnotherapy sessions, yoga, online consultations);

  • To manage your bookings and payments;

  • To respond to your contact requests and information inquiries;

  • To send you newsletters or marketing communications if you have consented to it;

  • To improve our website and services.

 

We are committed to processing your personal data only on lawful grounds, including your explicit consent, the execution of a contract, or legitimate interest (such as improving our services).

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3. Sharing of Personal Data

 

We do not share your personal data with third parties, except in the following cases:

  • With third-party service providers who help us deliver our services (e.g., payment platforms, website hosting);

  • If required by law;

  • With your explicit consent.

 

All third-party providers we work with comply with GDPR and ensure the security of your data.

 

4. Security of Personal Data

 

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, disclosure, alteration, or destruction. These measures include data encryption and security protocols for online payments.

 

5. Data Retention

 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Your transaction-related information will be retained in compliance with legal accounting and tax obligations.

 

6. Your Rights

 

Under the GDPR, you have the following rights concerning your personal data:

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  • Right of access: You can request to know at any time what data we hold about you.

  • Right to rectification: You can request that your data be updated or corrected.

  • Right to erasure: You can request the deletion of your personal data.

  • Right to object: You can object to the processing of your personal data at any time for legitimate reasons.

  • Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

 

To exercise these rights, please contact us at the following email address: letincelledejuliette@gmail.com.

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7. Cookies

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Our website uses cookies to enhance your user experience, personalize content, and analyze our traffic. You have the option to refuse or manage cookies through your browser settings.

 

8. Changes to the Privacy Policy

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We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. We encourage you to regularly review this page to stay informed of any updates.

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